Recent Posts

SERVPRO Serves your Business

9/16/2019 (Permalink)

A Blue and White Block Letter Sign that says "Hospital" SERVPRO is here to meet your business's mitigation needs, so you can keep serving your customers! Call our team at (740) 286-2550 today!

Recently, a local hospital in Chillicothe experienced a large loss.  Not only did our SERVPRO professionals respond within the hour, but we worked almost around the clock to perform the necessary demo and drying so the hospital unit could get back up and running within 24 hours.

Once the unit re-opened for patients, our team responded early in the morning and at the close of business each day to take down and reset the drying equipment so it could run overnight.  This allowed the hospital to continue serving its patients and remain on schedule, even during the drying out process.  

So, should you experience a water, fire, biohazard, or mold emergency in your Jackson or Ross County business, call on the professionals at SERVPRO - not only will we mitigate your loss following the highest industry standards, but we will work around the needs of your business and your customers.  

Call the professionals at SERVPRO of Jackson & Ross Counties at (740) 286-2550.  We offer emergency response at all hours, every day.

We Are Here 24/7 for your Water Emergency

9/12/2019 (Permalink)

A Green SERVPRO Truck parked in front of a white ranch house. Our green trucks and highly trained professionals respond to your water loss 24/7!

SERVPRO of Jackson & Ross Counties is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help - Day or Night
Call Today - 740-286-2550

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Jackson & Ross Counties has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available?

About SERVPRO of Jackson & Ross Counties

SERVPRO of Jackson & Ross specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Call SERVPRO for Sewage losses at your Jackson or Ross County Properties

8/28/2019 (Permalink)

Professionals from SERVPRO respond to a loss. The Certified and Trained Professionals from SERVPRO of Jackson & Ross Counties will respond right away to properly mitigate your sewage loss.


Call Today 740-286-2550

Water damage can be classified by the three types of contaminated water. SERVPRO Franchise Professionals will inspect your home or business to determine the appropriate plan of action for the type of water encountered.

The three types of contaminated water:

Category 1: "Clean Water"

Category 1 water is from a clean source like a broken water supply line or leaking faucet. If not treated quickly, this water can turn into category 2 or 3, depending on length of time, temperature, and contact with surrounding contaminants.

  • Water from a clean source like a broken water line
  • If left untreated, can degrade into category 2 or 3

Category 2: "Gray Water"

Category 2 water is contaminated and could cause discomfort or illness. Examples include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

  • May contain bacteria and viruses
  • Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

Category 3 water is grossly contaminated and could cause severe illness or death if ingested and any contact should be avoided. Examples include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

24 Hour Emergency Service

Water contaminated with sewage backup should be considered an emergency situation and dealt with as quickly as possible. Professionals from SERVPRO of Jackson & Ross Counties are available 24 hours a day, 365 days a year. They are water damage restoration specialists with specialized training, equipment and protective gear to safely restore your home or business.

Spring is Blossoming with Community Events

4/3/2019 (Permalink)

Table decorated with Trivia Games and SERVPRO branded items. Our colorful "Trivia" themed table started many fun conversations at the Ross County Chamber of Commerce Dinner.

Happy Spring from SERVPRO of Jackson & Ross Counties!

Our bright green marketing vehicles have been driving some extra miles in this sunny weather to several community events lately.  Thanks to our team for setting up such fantastic tables and events, and to the community for their support.

From events with the Ross and Jackson county Chambers of Commerce, to a Home and Garden show, to a Career Day at the University of Rio Grande, we have enjoyed connecting with our community over the last couple of weeks.

Last Thursday, we welcomed representatives from insurance agencies across the state for two continuing education courses.  A representative from SERVPRO corporate came to teach courses in "Understanding Mold in the Restoration Industry" and "Restorative Drying for Water Damage."  

All attendees enjoyed a day of fun, food, learning, and networking, and we thank all for their participation.

All of our community participation efforts are designed to let people know that we are "Faster to any size disaster" and highly trained in water and fire damage restoration, mold remediation, and all types of cleaning.

From an emergency to a routine cleaning need, SERVPRO of Jackson & Ross Counties is always here to help.  Give us a call today at (740) 286-2550.

Wet Winter, Wet Spring, Wet Basements

4/1/2019 (Permalink)

Basement Flooding? Call SERVPRO of Jackson & Ross Counties Today at 740-286-2550. We are always here to help!

We sure have had a wet winter in Southern Ohio!  With consistent rains possible through the Spring, homeowners should be on the lookout for moisture in their basement or crawlspace.

Water follows the path of least resistance, finding cracks and holes through basement walls. Flooding can often be attributed to insufficient drainage around basement walls, heavy rains, a faulty sump pump, or a combination of these factors.

Our SERVPRO Franchise Professionals are highly trained in water damage restoration including basement and crawlspace flooding. We have the experience, expertise, and equipment to remove the water and dry your basement properly. Our water removal and drying process emphasizes monitoring and documentation to validate your property is dry.

  • 24 Hour Emergency Service
  • Faster to Any Size Disaster
  • Highly Trained Water Damage Restoration Specialists
  • Locally Owned and Operated

Basement Flooding? Call Us Today 740-286-2550

24 Hour Emergency Water Removal Service

Basements can flood day or night, on weekends and even holidays, and that’s why SERVPRO Franchise Professionals offer 24 emergency service, 365 days a year. You can expect an immediate response time, day or night.

Highly Trained Water Restoration Specialists

As water damage specialists, our team of trained professionals have the expertise and advanced training that enables us to get your basement dried properly and any affected belongings cleaned and dried. We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete. Learn about water damage training/certificates.

Proudly serving Jackson, Ross, and surrounding counties for over 10 years, we have weathered a few storms and are always here to help!

Call us today 740-286-2550.

When the Thaw Comes

1/31/2019 (Permalink)

Dramatic freeze-thaw patterns can cause water damage to homes and businesses. Call SERVPRO of Jackson & Ross Counties at 740-286-2550 anytime.

Here at SERVPRO of Jackson & Ross Counties, we hope that you and your families have been staying safe during this recent cold snap.  

With temperatures rising throughout this afternoon, relief is on its way.  While we are all glad for that, a quick thaw can mean burst pipes or leaking roofs for some homeowners or businesses.  

If you see evidence of water in your space, SERVPRO of Jackson & Ross Counties is faster to any size disaster.  We are on call 24 hours per day, 7 days per week to respond to your water emergency.  

 Have A  Water Damage Emergency? Call (740) 286-2550

Here is a handy guide for what you can do until help arrives:

After any water damage situation, your primary focus should be safety first.

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Giving You Our Best Everyday

12/17/2018 (Permalink)

Review from a satisfied customer from our Southern Ohio Community.

Here at SERVPRO of Jackson & Ross Counties, we know that water and fire emergencies don't take a break for the holidays, so neither do we!  

A customer whom we helped over a Thanksgiving weekend shares the following feedback about our SERVPRO Team:  "Thank you so much!  Incredibly Impressed!  Can't believe the level of attention we received, even on a holiday week."  

Our hero-ready and highly trained crews are faster to any size disaster to help you get your home or business, and your life back to normal.  

We wish you happiness and peace in the upcoming holidays, but should something go wrong in your home or business, don't hesitate to call SERVPRO of Jackson & Ross Counties at (740) 286-2550.  We'll make it "Like it never even happened."

Mold in Your Home or Business: What to Do and Not to Do

12/13/2018 (Permalink)

If you see visible mold in a crawlspace, or anywhere else in your home or business, call SERVPRO of Jackson & Ross Counties to help.

Nobody wants to find mold in their home or business, but, in the event that you do find visible mold, it's important to know how to respond to the situation safely.

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Jackson & Ross Counties for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Jackson & Ross Counties specializes in mold cleanup and restoration. In fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 740-286-2550

Protecting Your Home from Frozen and Bursting Pipes

11/29/2018 (Permalink)

SERVPRO of Jackson & Ross Counties provides 24 hour fire and water damage restoration service in Jackson and Ross counties and surrounding areas.

Southern Ohio has experienced some record cold temperatures this month. Though you may be taking extra steps to keep yourself warm, SERVPRO of Jackson & Ross Counties wants to remind you to keep your home safe as well.

The Insurance Institute for Business & Home Safety reports that pipes generally don't burst from simply freezing - it is actually the buildup of pressure between the frozen water blockage and the closed faucet that causes the pipe to burst.

Here at SERVPRO of Jackson & Ross counties, we care about our customers and want to pass on the following tips to help protect their homes:

1) Let a faucet slowly drip during extreme cold weather (under 20 degrees F) to provide pressure relief on the pipe.  If hot and cold water lines serve a fixture, make sure that both lines are contributing to the drip.

2) If you are planning to travel out of town, take the extra precaution of draining your water system.  To do this, shut off the main water valve and then turn on all fixtures until water stops flowing.  If there is no water in the lines, they can't freeze or burst.

In the event that the worst happens and you come home to a burst pipe and water in your home, SERVPRO of Jackson & Ross Counties provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Jackson & Ross Counties arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (740) 286-2550

Stay warm out there and remember that SERVPRO of Jackson & Ross Counties is here to help with all of your routine and emergency restoration and cleaning needs.

About SERVPRO of Jackson & Ross Counties

SERVPRO of Jackson & Ross Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew:

https://www.SERVPROjacksonrosscounties.com/employee-photos

Are You Prepared for Whatever Happens?

9/4/2018 (Permalink)

Emergency Ready Profiles are offered as a complimentary service from our business to yours.

The Best Way to Reduce Business Interruption Following a Disaster is to Plan For it NOW.

As many as 50% of businesses may never recover following a disaster, according to the latest industry research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind.

By developing a SERVPRO® Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

Are You Ready? Preparation is a key component for making it through any size disaster, whether it’s a small water leak, a large fire or an area flood. The best time for planning for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but you can plan for it.

Now is the time to ask yourself, “Are you ready for whatever could happen?”

The SERVPRO® Emergency READY Profile is a start up approach that provides the critical information needed to begin mitigation and recovery services. It is designed to serve as a quick reference of important building and contact information. By working with SERVPRO’s Emergency READY Profile, your business will receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster.

Contact SERVPRO of Jackson & Ross Counties at 740-286-2550 today, to discuss how a free ERP could benefit your business.