Recent Posts

Spring is Blossoming with Community Events

4/3/2019 (Permalink)

Community Spring is Blossoming with Community Events Our colorful "Trivia" themed table started many fun conversations at the Ross County Chamber of Commerce Dinner.

Happy Spring from SERVPRO of Jackson & Ross Counties!

Our bright green marketing vehicles have been driving some extra miles in this sunny weather to several community events lately.  Thanks to our team for setting up such fantastic tables and events, and to the community for their support.

From events with the Ross and Jackson county Chambers of Commerce, to a Home and Garden show, to a Career Day at the University of Rio Grande, we have enjoyed connecting with our community over the last couple of weeks.

Last Thursday, we welcomed representatives from insurance agencies across the state for two continuing education courses.  A representative from SERVPRO corporate came to teach courses in "Understanding Mold in the Restoration Industry" and "Restorative Drying for Water Damage."  

All attendees enjoyed a day of fun, food, learning, and networking, and we thank all for their participation.

All of our community participation efforts are designed to let people know that we are "Faster to any size disaster" and highly trained in water and fire damage restoration, mold remediation, and all types of cleaning.

From an emergency to a routine cleaning need, SERVPRO of Jackson & Ross Counties is always here to help.  Give us a call today at (740) 286-2550.

Wet Winter, Wet Spring, Wet Basements

4/1/2019 (Permalink)

Water Damage Wet Winter, Wet Spring, Wet Basements Basement Flooding? Call SERVPRO of Jackson & Ross Counties Today at 740-286-2550. We are always here to help!

We sure have had a wet winter in Southern Ohio!  With consistent rains possible through the Spring, homeowners should be on the lookout for moisture in their basement or crawlspace.

Water follows the path of least resistance, finding cracks and holes through basement walls. Flooding can often be attributed to insufficient drainage around basement walls, heavy rains, a faulty sump pump, or a combination of these factors.

Our SERVPRO Franchise Professionals are highly trained in water damage restoration including basement and crawlspace flooding. We have the experience, expertise, and equipment to remove the water and dry your basement properly. Our water removal and drying process emphasizes monitoring and documentation to validate your property is dry.

  • 24 Hour Emergency Service
  • Faster to Any Size Disaster
  • Highly Trained Water Damage Restoration Specialists
  • Locally Owned and Operated

Basement Flooding? Call Us Today 740-286-2550

24 Hour Emergency Water Removal Service

Basements can flood day or night, on weekends and even holidays, and that’s why SERVPRO Franchise Professionals offer 24 emergency service, 365 days a year. You can expect an immediate response time, day or night.

Highly Trained Water Restoration Specialists

As water damage specialists, our team of trained professionals have the expertise and advanced training that enables us to get your basement dried properly and any affected belongings cleaned and dried. We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete. Learn about water damage training/certificates.

Proudly serving Jackson, Ross, and surrounding counties for over 10 years, we have weathered a few storms and are always here to help!

Call us today 740-286-2550.

When the Thaw Comes

1/31/2019 (Permalink)

Why SERVPRO When the Thaw Comes Dramatic freeze-thaw patterns can cause water damage to homes and businesses. Call SERVPRO of Jackson & Ross Counties at 740-286-2550 anytime.

Here at SERVPRO of Jackson & Ross Counties, we hope that you and your families have been staying safe during this recent cold snap.  

With temperatures rising throughout this afternoon, relief is on its way.  While we are all glad for that, a quick thaw can mean burst pipes or leaking roofs for some homeowners or businesses.  

If you see evidence of water in your space, SERVPRO of Jackson & Ross Counties is faster to any size disaster.  We are on call 24 hours per day, 7 days per week to respond to your water emergency.  

 Have A  Water Damage Emergency? Call (740) 286-2550

Here is a handy guide for what you can do until help arrives:

After any water damage situation, your primary focus should be safety first.

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Giving You Our Best Everyday

12/17/2018 (Permalink)

Why SERVPRO Giving You Our Best Everyday Review from a satisfied customer from our Southern Ohio Community.

Here at SERVPRO of Jackson & Ross Counties, we know that water and fire emergencies don't take a break for the holidays, so neither do we!  

A customer whom we helped over a Thanksgiving weekend shares the following feedback about our SERVPRO Team:  "Thank you so much!  Incredibly Impressed!  Can't believe the level of attention we received, even on a holiday week."  

Our hero-ready and highly trained crews are faster to any size disaster to help you get your home or business, and your life back to normal.  

We wish you happiness and peace in the upcoming holidays, but should something go wrong in your home or business, don't hesitate to call SERVPRO of Jackson & Ross Counties at (740) 286-2550.  We'll make it "Like it never even happened."

Mold in Your Home or Business: What to Do and Not to Do

12/13/2018 (Permalink)

Mold Remediation Mold in Your Home or Business: What to Do and Not to Do If you see visible mold in a crawlspace, or anywhere else in your home or business, call SERVPRO of Jackson & Ross Counties to help.

Nobody wants to find mold in their home or business, but, in the event that you do find visible mold, it's important to know how to respond to the situation safely.

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Jackson & Ross Counties for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Jackson & Ross Counties specializes in mold cleanup and restoration. In fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 740-286-2550

Protecting Your Home from Frozen and Bursting Pipes

11/29/2018 (Permalink)

Water Damage Protecting Your Home from Frozen and Bursting Pipes SERVPRO of Jackson & Ross Counties provides 24 hour fire and water damage restoration service in Jackson and Ross counties and surrounding areas.

Southern Ohio has experienced some record cold temperatures this month. Though you may be taking extra steps to keep yourself warm, SERVPRO of Jackson & Ross Counties wants to remind you to keep your home safe as well.

The Insurance Institute for Business & Home Safety reports that pipes generally don't burst from simply freezing - it is actually the buildup of pressure between the frozen water blockage and the closed faucet that causes the pipe to burst.

Here at SERVPRO of Jackson & Ross counties, we care about our customers and want to pass on the following tips to help protect their homes:

1) Let a faucet slowly drip during extreme cold weather (under 20 degrees F) to provide pressure relief on the pipe.  If hot and cold water lines serve a fixture, make sure that both lines are contributing to the drip.

2) If you are planning to travel out of town, take the extra precaution of draining your water system.  To do this, shut off the main water valve and then turn on all fixtures until water stops flowing.  If there is no water in the lines, they can't freeze or burst.

In the event that the worst happens and you come home to a burst pipe and water in your home, SERVPRO of Jackson & Ross Counties provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Jackson & Ross Counties arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (740) 286-2550

Stay warm out there and remember that SERVPRO of Jackson & Ross Counties is here to help with all of your routine and emergency restoration and cleaning needs.

About SERVPRO of Jackson & Ross Counties

SERVPRO of Jackson & Ross Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew:

https://www.SERVPROjacksonrosscounties.com/employee-photos

Are You Prepared for Whatever Happens?

9/4/2018 (Permalink)

Commercial Are You Prepared for Whatever Happens? Emergency Ready Profiles are offered as a complimentary service from our business to yours.

The Best Way to Reduce Business Interruption Following a Disaster is to Plan For it NOW.

As many as 50% of businesses may never recover following a disaster, according to the latest industry research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind.

By developing a SERVPRO® Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

Are You Ready? Preparation is a key component for making it through any size disaster, whether it’s a small water leak, a large fire or an area flood. The best time for planning for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but you can plan for it.

Now is the time to ask yourself, “Are you ready for whatever could happen?”

The SERVPRO® Emergency READY Profile is a start up approach that provides the critical information needed to begin mitigation and recovery services. It is designed to serve as a quick reference of important building and contact information. By working with SERVPRO’s Emergency READY Profile, your business will receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster.

Contact SERVPRO of Jackson & Ross Counties at 740-286-2550 today, to discuss how a free ERP could benefit your business. 

Emergency Water Damage Service

8/10/2018 (Permalink)

Water Damage Emergency Water Damage Service Since 2008, serving residential and commercial customers experiencing water, fire and mold damage. Let us assist you in a time of need.

SERVPRO of Jackson & Ross Counties is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 740-286-2550

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Jackson & Ross has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Jackson & Ross Counties

SERVPRO of Jackson & Ross specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

The Value of Customer Feedback

7/24/2018 (Permalink)

Why SERVPRO The Value of Customer Feedback Customer feedback is our best gauge of success! Thank you to this customer for letting us know of a job well done.

Customer reviews are our best indicator of success or failure. SERVPRO is a service company. We want to professionally serve each and ever customer as we assist with water, fire or mold damage, cleaning or construction projects.

Most of the jobs we complete are due to a malfunction or disaster that causes a disruption in your home, your office, and ultimately your schedule. In a concise statement, there are a few specific words this customer chose to use that speak volumes: professional, exceptional and accommodating. 

I am thrilled to hear that we were able to accommodate our customer's needs, whether it be the timing of our appointments, the way we placed equipment in the home, or communication as requested. 

I am always sincerely grateful to a customer for  letting us know they observed hard work and effort. Tom strives to provide excellent customer service and works long hours. We value Tom as a part of our team and want to thank this customer for recognizing his commitment to a job well done. 

If you are a customer of SERVPRO of Jackson & Ross Counties, please give us your feedback. We'd love to hear from you. We can get better when we know exactly how we did. Feel free to email me at jhughes@SERVPROjacksongallia.com.

Serving with a Good Attitude and Hard Work

4/11/2018 (Permalink)

Water Damage Serving with a Good Attitude and Hard Work Our crews work hard to make your water damage "Like it never even happened."

I often describe the work we do as a roller coaster. When it rains, it pours...and then it floods. Yikes! Sump pumps fail, drains clog, trees fall...damage occurs. Homeowners need help getting the water out and their homes cleaned up. The good news...our SERVPRO team is "Ready for whatever happens." This is what makes it rewarding. I love to receive certificates of satisfaction that have written comments about our team. The BEST are like this one, where the homeowner shares genuine appreciation for the hard work and happy demeanor Jerry offered while working in her home to clean up water damage following a storm that significantly impacted her community. We sincerely appreciate this feedback and the way our SERVPRO team takes care of our customers. Our crews are HERO-READY when you disaster strikes and always here to help! Hard work, a good attitude, and a happy demeanor matter. Thank you to this gracious customer for recognizing Jerry's hard work and for choosing SERVPRO of Jackson & Ross Counties to assist you with this loss.