Recent Posts

Serving with a Good Attitude and Hard Work

4/11/2018 (Permalink)

Water Damage Serving with a Good Attitude and Hard Work Our crews work hard to make your water damage "Like it never even happened."

I often describe the work we do as a roller coaster. When it rains, it pours...and then it floods. Yikes! Sump pumps fail, drains clog, trees fall...damage occurs. Homeowners need help getting the water out and their homes cleaned up. The good news...our SERVPRO team is "Ready for whatever happens." This is what makes it rewarding. I love to receive certificates of satisfaction that have written comments about our team. The BEST are like this one, where the homeowner shares genuine appreciation for the hard work and happy demeanor Jerry offered while working in her home to clean up water damage following a storm that significantly impacted her community. We sincerely appreciate this feedback and the way our SERVPRO team takes care of our customers. Our crews are HERO-READY when you disaster strikes and always here to help! Hard work, a good attitude, and a happy demeanor matter. Thank you to this gracious customer for recognizing Jerry's hard work and for choosing SERVPRO of Jackson & Ross Counties to assist you with this loss. 

Leave Mold Remediation to the SERVPRO Professionals

3/15/2018 (Permalink)

Mold Remediation Leave Mold Remediation to the SERVPRO Professionals Mold is a likely found in damp spaces like basements or in often in places where water damage has occurred and not properly dried.

Understanding How Mold Grows and Spreads in Your Home

Mold is one of the most neglected home maintenance problems that can quickly become a catastrophe. Spotting the damage early is the key to safe and effective remediation.

Mold damage restoration is not a DIY project. Efficient and successful remediation is a job for the professionals with years of experience and the right safety equipment. Trying to eliminate mold by yourself can help it spread to unaffected areas amplifying the problem. It is essential to understand the basics of mold and take the right precautions for fast and safe remediation.

What causes mold growth?

Mold begins its life from a microscopic spore; they are like seeds that can germinate in the right conditions. Interestingly, mold spores are present everywhere. So, it may not be possible to eliminate them entirely, but it is entirely possible to prevent the creation of conditions favorable for their germination.

One of the most important conditions for the spores to germinate is moisture. If the surfaces contain a high level of humidity, the spores can absorb it, swell and germinate giving rise to a network of filamentous structures called hyphae. Some of the hyphae grow into the surface providing an anchor for the network, while others can bear spores on their tops.

If the network of the hyphae is disturbed, these spores can become airborne and settle in other parts of your home. While cleaning the mold growth, SERVPRO professionals use a barrier system to prevent these spores from reaching the uncontaminated parts of your home. They also have the necessary equipment to clean the settled spores and prevent them from reaching other parts of your home.

Mold loves warm and moist environments.

Mold requires the right combination of temperature and moisture to germinate and grow. The ideal temperature being between 68 and 86 degrees. With these conditions in place, the settled sores can quickly spread.

The most important thing to control is the moisture level. SERVPRO Professionals can determine the residual moisture level in your home using state-of-the-art moisture sensing equipment. If the levels are high, they can correct them by addressing the underlying problem.

Call SERVPRO of Jackson & Ross Counties today to schedule an inspection.

740-286-2550 

Puff Backs

3/15/2018 (Permalink)

Fire Damage Puff Backs Soot can be stubborn and requires specific methods based on the source. Leave the cleanup to your local SERVPRO professionals.

How Do Puff Backs Occur? 

Puff backs occur due to a furnace malfunction and causes soot to spread throughout your home. This usually occurs with oil burning furnaces that have resulted in an explosion.

Removal Process:

Soot should likely be removed by a professional cleaning service in order to prevent further damage.  Specific products are used during the removal process and necessary precautions taken to protect other unaffected areas of your home.

Prevention:

One simple method of preventing a puff back is by constantly making sure the oil heating system is dust free. Another way for ultimate protection is to have your heating system inspected and serviced annually.

Professional Service:

If this happens to you, call SERVPRO of Jackson & Ross Counties at 740-286-2550. Our team offers multiple cleaning services to residential and commercial structures. Serving Jackson, Ross, Vinton, and Pike Counties and neighboring areas. 

Flooding causes concern in Southeastern Ohio

2/26/2018 (Permalink)

Storm Damage Flooding causes concern in Southeastern Ohio This photo shows high water in Jackson, OH following heavy rainfall on February 22, 2018.

Days of heavy rainfall have caused high water in many locations throughout southeastern Ohio.  Some have experienced water intrusion directly due to the elements, while others have sump pumps that failed or just couldn't keep up. If you have experienced water damage to your home or business, we are always here to help.

SERVPRO of Jackson & Ross Counties specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

We live here too. Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.While we are physically located in Jackson, OH we provide service to a large portion of southeastern Ohio, officially servicing Jackson, Gallia, Vinton, Meigs, Pike, Ross, and Athens counties. 

Resources to Handle Floods and Storms

When storms hit our communities, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States. There is no loss too large for our teams. 

Have Storm or Flood Damage? Call Us Today - 740-286-2550

Flooded Basement Cleanup and Restoration

2/22/2018 (Permalink)

Water Damage Flooded Basement Cleanup and Restoration When you discover your things are floating, we are here to help make it "Like it never even happened."

Too many homeowners have descended their basement steps to find a pool of murky water. Water follows the path of least resistance, finding cracks and holes through basement walls. Flooding can often be attributed to insufficient drainage around basement walls, heavy rains, a faulty sump pump, or a combination of these factors.

Our SERVPRO Franchise Professionals are highly trained in water damage restoration including basement and crawlspace flooding. We have the experience, expertise, and equipment to remove the water and dry your basement properly. Our water removal and drying process emphasizes monitoring and documentation to validate your property is dry.

  • 24 Hour Emergency Service
  • Faster to Any Size Disaster
  • Highly Trained Water Damage Restoration Specialists
  • Locally Owned and Operated

Basement Flooding? Call Us Today 740-286-2550

24 Hour Emergency Water Removal Service

Basements can flood day or night, on weekends and even holidays, and that’s why SERVPRO Franchise Professionals offer 24 emergency service, 365 days a year. You can expect an immediate response time, day or night.

Highly Trained Water Restoration Specialists

As water damage specialists, our team of trained professionals have the expertise and advanced training that enables us to get your basement dried properly and any affected belongings cleaned and dried. We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete. Learn about water damage training/certificates.

Proudly serving Jackson, Ross, Vinton, Gallia, Athens, Meigs, & Pike Counties for 10 years, we have weathered a few storms and are always here to help!

Call us today 740-286-2550.

Fire, Smoke and Soot Damage

12/1/2017 (Permalink)

Fire Damage Fire, Smoke and Soot Damage Every fire damage is unique. SERVPRO of Jackson & Ross has the equipment, expertise & experience to restore your home or business. Call 740-286-2550

It goes everywhere. Smoke and soot is extremely invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Did You Know? Here are some facts about smoke and soot:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Athens & Gallia Counties will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 740-286-2550

Toilet Overflow or Sewer Backup?

9/27/2017 (Permalink)


Call Today 740-286-2550

Water damage can be classified by the three types of contaminated water. SERVPRO Franchise Professionals will inspect your home or business to determine the appropriate plan of action for the type of water encountered.

The three types of contaminated water:

Category 1: "Clean Water"

Category 1 water is from a clean source like a broken water supply line or leaking faucet. If not treated quickly, this water can turn into category 2 or 3, depending on length of time, temperature, and contact with surrounding contaminants.

  • Water from a clean source like a broken water line
  • If left untreated, can degrade into category 2 or 3

Category 2: "Gray Water"

Category 2 water is contaminated and could cause discomfort or illness. Examples include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

  • May contain bacteria and viruses
  • Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

Category 3 water is grossly contaminated and could cause severe illness or death if ingested and any contact should be avoided. Examples include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

24 Hour Emergency Service

Water contaminated with sewage backup should be considered an emergency situation and dealt with as quickly as possible. SERVPRO Franchise Professionals are available 24 hours a day, 365 days a year. They are water damage restoration specialists with specialized training, equipment and protective gear to safely restore your home or business.

We are looking for HERO-READY individuals to join our team!

8/8/2017 (Permalink)

General We are looking for HERO-READY individuals to join our team! Ready to Join Our Team?

We are currently looking for results-driven individuals for the following positions on our team:

Sales & Marketing Representative

  • Build customer relationships and rapport by educating them on the reasons SERVPRO® is the best cleaning and restoration company in the world
  • Participate in professional associations and provide educational lunch-and-learns with COIs
  • Complete Emergency Ready Profiles (ERPs) and discuss benefits of emergency event preparation

Position Requirements

  • A minimum two years of progressively responsible business-to-business sales experience
  • Experience with sales and marketing within the service sector
  • Superb sales, customer service, administrative, verbal, and written communication skills
  • Strong process-and-results-driven attitude
  • Experience in the commercial cleaning and restoration or insurance industry is desired

Crew Chief

  • Manage and complete jobs according to SERVPRO processes per work order.
  • Respond to service calls when needed.
  • Set up and establish efficient job flow, coordinate requirements for the job, complete job documentation, perform and supervise production work, and monitor assigned jobs from start to finish.
  • Follow and enforce all safety procedures on the job site.
  • Resolve problems quickly as they arise.
  • Monitor all assigned jobs to ensure customer needs are met.

Position Requirements

  • Effective written and oral communication
  • Basic math skills
  • Experience in cleaning/restoration preferred
  • High school diploma/GED
  • IICRC certifications preferred
  • Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
  • Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawls spaces, attics)
  • Ability to sit/stand/walk for prolonged periods of time
  • Ability to repetitively push/pull/lift/carry objects
  • Ability to work with/around cleaning products/chemicals
  • Ability to travel locally and out of state when necessary

Please apply in person at our office located at 10704 Chillicothe Pike, Jackson, OH 45640 or by email to jhughes@SERVPROjacksongallia.com.

We look forward to meeting you!

SERVPRO of Jackson & Ross Counties 24 Hour Emergency Water Damage Service

8/8/2017 (Permalink)

Water Damage SERVPRO of Jackson & Ross Counties 24 Hour Emergency Water Damage Service SERVPRO of Jackson & Ross provides 24 hour fire & water damage restoration in Jackson, Gallia, Vinton, Meigs, Athens, Pike, Pickaway & Ross Counties.

SERVPRO of Jackson & Ross Counties is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 740-286-2550

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Jackson & Ross has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Jackson & Ross Counties

SERVPRO of Jackson & Ross specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

We Specialize in Flooded Basement Cleanup and Restoration

7/31/2017 (Permalink)

Water Damage We Specialize in Flooded Basement Cleanup and Restoration Allow SERVPRO of Jackson & Ross Counties to cleanup the aftermath of your flooded basement. We'll be there when you need us most - Call 740-286-2550.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 740-286-2550

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Jackson & Ross Counties and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly With Confirmation of Coverage – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help! 740-286-2550